This post went up at GFY and since Paxum use is becoming more popular I wanted to make sure to help get the word out.
Both me and a friend did some withdrawals in the last few days from an atm machine in the Netherlands. Different atm machines, same bank. All attempts did not work out: no money came out of the atm and the message appeared : Connection failed. But to our surprise the money was withdrawn from our accounts.
After sending support tickets to paxum, we get the following reply: Since the funds were not reversed to your Paxum MasterCard we can start an chargeback procedure, procedure that has a $40 fee and takes around 45 days to be completed.